Bath bombs fading problem

A customer reported that the Bath bombs product had a fading problem.

Customer: The color of the last product faded, do you think it is normal?

Me: Basically, it will fade, which is a normal phenomenon. The bath salt ball will gradually fade after 10-12 months. The problem is that it does not fade. Ours is a cosmetic grade material and is used directly on the body. Originally, it is required that the pigment should fade and not remain on the human body.Of course, this is directly related to your inventory environment, and it can be more intact in a low temperature and dry environment!

Customer: I think this was produced in August 21, which is not a year like this.

Me: Have you kept this in the office all the time?

Customer: Right. Is it because of the light? Have you encountered a similar situation before? It seems that there is no feedback on this situation in the sales.

Me: Light, humidity, and high temperature all have an impact. Yours has become more serious. It should have experienced the rainy season and high temperature, and it has not been well preserved.

Customer: If it is placed in our store normally, there will be no such problem, right?

Me: Normally, the ones sold in the store will not be so serious. There is fading, but if there is a big problem, we can’t have been in this industry for more than 20 years. Slight fading is a normal phenomenon.

Me: This is quite special, because the storage environment is very bad. We have been doing this for so many years without such complaints. We all do it according to international standards. Your ability to turn over orders for a long time is already the best proof of the product.

Customer: Yes,we are very sure of your professionalism! !

Conclusion: Bath salt ball products use food-grade pigments according to international standards. There is no industrial-grade stability in color stability, and there will be fading and discoloration; however, this fading process can be slowed down in a cool storage environment; and food Grade product safety, harmless to the body;